Client Concierge/Staff Supervisor

Medical Clinic

This is an integral role in our Medical Aesthetic/Plastic Surgery Clinic that will lead our team of providers and ensure an exceptional experience for our clients.

Responsibilities

Lead, Support and Oversee the Service Providers to ensure that each Client Receives an Exceptional and Personalized Client Experience

Manage Client Inquiries, Oversee the Scheduling of Appointments, and Resolve any Client Concerns to maintain a High Standard of Client Satisfaction

Lead Daily Team Meetings to update the Team and Discuss the Plan for the Day

Oversee all aspects of Clinic Operations: Step in where needed and be the ‘Go To’ for the Staff to maintain a Smooth Flow of Services

Schedule and Oversee ‘Downtime Tasks’ to promote Effective Workflow and High Team Morale

Manage Services and Assist with Activities to Drive Revenue

Maintain a Clean, Organized, and Aesthetically Pleasing Clinic Environment

HR Responsibilities: Onboarding, Training, Performance Management

Other Administrative and Operational Tasks, as required

Requirements

Previous Supervisory Experience in a Customer Focused Setting

Discretion, Sensitivity and Confidentiality in dealing with Client Information





Customer Service and Teamwork Focused with Exceptional Interpersonal Skillsli>

A Passion for the Industry and Excitement for the Positive Impact our Services bring to our Clients

Excellent Communication and Relationship Developing Skills

Self-Motivated with a Strong Work Ethic

Professional and Positive Attitude on the phone and in-person

Strong Organizational, Adaptable, Task-management and Problem-solving Skills

Supervisory Experience and Ability to Lead and Motivate a Team

Strong Computer Skills and Familiarity with Scheduling Software

We Offer

$30/hour to start, negotiable based on experience

Monday – Friday, 8:30 am – 5:00 pm (1/2 hour lunch)

Employer shared benefits package

Stable Company with Dynamic Daily Tasks

Friendly and Supportive Work Workplace

Fulfilling, Client-Oriented Profession

Please apply online at hire-standard.com or email resume to [email protected].

We thank all applicants for your interest, however, only those considered will be contacted.

By applying to this position, you agree to receive email communication from Hire Standard.

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📌 HIRED! - Client Concierge/Staff Supervisor (Alberta)
🏢 Hire Standard
📍 Alberta