Overview Job Skills / RequirementsPosition: Full Time Temp Dispatch Operator Site: City of Brampton Hours: Continental Nights (1830 – 0630) Overtime: Averaging Agreement (AA) after 88 hours Pay: $23.82/hr Posting Date: September 9, 2026 Internal Closing Date: September 15, 2026 External Closing Date: September 25, 2026 About the Role Dispatch and Communications Guards provide 24-hour coverage of the Security Control Centre.In this key role, you will oversee several sites within the City of Brampton,monitoringnumeroussystems including fire and life safety, access control, and CCTV. You willassistin tracking and deployment of security staff and handle a variety of dispatch duties including incident call-taking.
Key Responsibilities Respond to and dispatchappropriate resourcesfor all telephone and electronic calls for service
Respond to and dispatchappropriate resourcesfor all alarms including intrusion, fire, and panic/duress
Oversee the tracking and deployment of security personnel across all City of Brampton sites
Monitor CCTV systems; complete proactive CCTV tours of facilities for suspicious or criminal activity
Review CCTV footage when incidents occur;submitdetailed reports of findings
Monitor and log activities of Security Services guards; provide management withtimelyupdates
Assign reports to security personnel using reporting software
Maintain written records of all incoming/outgoing transmissions, incident reports, investigations, and follow-up documentation
Request andassistwith scheduling guard coverage for emergency book-offs, no-shows, and ad-hoc needs
Manage access control and parking systems; unlock/lock doors and offices through electronic systems




Sign out equipment to Mobile Response guards; document and report defective equipment
Complete daily briefs to Security Services management and other personnel
Investigate routine incidents
Assistwith patrols and other guard duties asrequired
Requirements Minimum 3 years of dispatch security experiencerequired.
Minimum 3 years of security experience or related experience is an asset.
Working knowledge of the Trespass to Property Act and Criminal Code.
Must complete a Dispatch/Communications Training program within 3 months of placement.
Good cognitive, interpersonal, and communication skills; critical thinking; sound judgment
Ability to remain stationary forlong periodsof time.Ability to remain composed and organized under pressure or in high-stress situations.
Ability to multitask efficiently and provide guidance and supervision to all Security Guards
Excellent customer service skills; ability to articulate clearly on the phone
Proficient with computers; experience using Microsoft Office, incident reporting software, and CCTV investigation software.
Completion of a Law and Security / Police Foundations or related program is preferred and considered an asset
Valid Security License for the province of Ontario
Valid First Aid & CPR Level C from a WSIB approved provider
Must be legally authorized to work in Canada




Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) Applicants who do not possess these certifications can opt into Paladin’s Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training
Why Choose Paladin? Free uniforms
Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE!
Daily pay available — your paycheck, on your schedule
Education Requirements (All)
High School Diploma/GED
Certification Requirements (All) First Aid and CPR – Level C
Valid Security License
Additional Information / Benefits
Education Requirements (All)High School Diploma/GED Certification Requirements (All) First Aid and CPR – Level C Certification Valid Security License Additional Information / Perks
Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays Screening
Screening Requirements: Criminal Background Check

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📌 City of Brampton – Full Time Dispatch (Nights) (Ontario)
🏢 Paladin Security Group
📍 Ontario