18 Sep
|
Mauser Packaging Solutions
|
Alberta
18 Sep
Mauser Packaging Solutions
Alberta
Join Mauser Packaging Solutions as a Customer Relations Expert. Utilize your expertise in customer service and order management in this temporary full-time role.
In this position, you will foster customer relationships and ensure satisfaction through effective issue resolution. The successful candidate will have 3-5 years of customer service experience and solid communication skills while collaborating with sales and internal teams. Your detail-oriented approach is crucial for maintaining accurate account information.
Key Responsibilities:
• Establish relationships and advocate for customer needs
• Process orders and resolve service issues proactively
• Track shipments and communicate changes to customers
• Collaborate with sales and management on unresolved issues
• Initiate claims related to order discrepancies
Requirements:
• Minimum of 3-5 years in customer service
• Intermediate skills in Microsoft Office
• ERP experience required
• Strong verbal and written communication abilities
• High attention to detail and organizational skills
Drive Mauser Packaging Solutions' mission forward by delivering exceptional customer service.
#J-18808-Ljbffr
📌 Mauser Packaging Customer Relations Expert (Alberta)
🏢 Mauser Packaging Solutions
📍 Alberta