Shipping & Packing Supervisor - 3PL Distribution

Location: Halton Hills, Ontario
Job Type: Full-Time
Schedule: Afternoon shift 3:30pm - 12:00am
Department: Distribution Centre Operations – Shipping & Packing
Reports To: Key Account Manager

About QRC Logistics
QRC Logistics is a proudly Canadian, family-owned transportation and logistics company with deep roots in the Greater Toronto Area. What began as a small courier operation handling rush pickups and deliveries has grown into a national, full-service logistics provider.

Today, QRC Logistics offers an integrated “one-stop-shop” solution for our customers, including:

Cartage services with 5-ton tailgate-equipped trucks (LTL freight)

Full trailer load (FTL) transportation

Overnight delivery services for less time-sensitive freight

Time-critical rush delivery solutions

Warehouse storage, cross-dock, and full pick-and-pack operations

A nationwide terminal network across all major Canadian centres

Specialized expertise in ecommerce and retail fulfillment

Our customers benefit from real-time shipment and inventory visibility through advanced Transportation Management Systems (TMS) and Warehouse Management Systems (WMS), reinforcing our commitment to accuracy, accountability, and service excellence.

At QRC Logistics, our core values—innovation, flexibility, responsiveness, and accountability—guide everything we do. We are committed to developing strong leaders and providing opportunities for growth within our organization.

Lead. Own. Improve. Build.
QRC Logistics is hiring a Shipping & Packing Supervisor to lead outbound fulfillment operations for a major ecommerce account within our high-volume 3PL distribution centre.

This is a true operational leadership position responsible for performance, people, service execution, and accountability across a critical ecommerce operation.

You will lead Team Leads and Associates, own shipping performance, and play a key role in protecting and growing a strategic customer relationship.

If you are a strong,



respected warehouse leader who drives performance, enforces standards, and builds strong teams — we want to speak with you.

What You Will Own
Operational Leadership

Lead, manage, and develop Packing & Shipping Team Leads and Associates

Own daily outbound execution, ensuring all orders ship accurately and on time

Set clear expectations and hold team accountable to performance standards

Drive a culture of urgency, accountability, and professionalism

Performance & Accountability
You will be responsible for:

Ship-on-time performance

Order accuracy

Labour productivity and efficiency

Packing quality and damage prevention

Shipping execution and carrier performance

Shipping & Fulfillment Execution

Oversee parcel and freight shipping (UPS, FedEx, Purolator, LTL)

Ensure all shipments meet strict customer and SLA requirements

Act as escalation point for operational and service issues

Team Development

Coach, mentor, and develop frontline leaders

Build bench strength and future leadership

Address performance issues professionally and effectively

Continuous Improvement

Identify inefficiencies and fix them

Improve productivity, workflow, and operational execution

Help scale operations as the business grows

What We Are Looking For
Required:

5+ years warehouse / distribution experience

5+ years in a true supervisory or leadership role

Experience in 3PL, ecommerce, or high-volume fulfillment

Proven ability to lead teams and drive performance

Strong knowledge of shipping, packing, and fulfillment operations

Experience with WMS systems and RF scanning

You Must Be:

A confident leader

Respected by your team

Accountable and performance-driven





Calm under pressure

Highly organized

Operationally strong

Why Join QRC Logistics
QRC Logistics is one of the fastest-growing 3PL providers in the GTA, supporting major retail and ecommerce customers across Canada.

We offer:

Real leadership opportunity

Stable, growing company

Strong leadership team

Opportunity to advance into senior operations roles

A company that values performance and strong leaders

This Role Is Ideal For Someone Who:

Is currently a Supervisor and wants a larger, more meaningful role

Feels underutilized in their current company

Wants to lead a real operation — not just manage people on paper

Takes pride in running a tight, high-performance team

This Role Is Well-Suited for Someone Who:

Is ready to expand their leadership scope and take on broader operational ownership

Thrives in environments where they can influence outcomes, not just oversee tasks

Wants to be accountable for performance, process improvement, and team development

Gains satisfaction from building strong, disciplined, and results-driven teams

Is motivated by creating structure, driving efficiency, and elevating operational standards

Equal Prospect & Accessibility Statement
QRC Logistics is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected under applicable legislation.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), QRC Logistics is committed to providing accommodations throughout the recruitment and selection process. Applicants requiring accommodation are encouraged to advise Human Resources.

Pay: $70,000.00-$80,000.00 per year

Benefits:

Dental care

Disability insurance

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Vision care

Work Location: In person

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📌 Distribution Supervisor (Ontario)
🏢 QRC Logistics
📍 Ontario