Become a Customer Service Expert with Grainger in a Hybrid setup, working between the office and remote to provide outstanding support. Enjoy a structured environment with no weekend shifts.

In this rewarding Customer Service Representative position, you will be instrumental in ensuring customer satisfaction through efficient order processing and support. Collaborating closely with team members, you will utilize your problem-solving skills to cater to a diverse customer base, building lasting relationships within a team-oriented workplace.

Key Responsibilities:
• Process customer orders and provide updates on shipments
• Answer customer inquiries regarding products and account status
• Analyze issues to deliver comprehensive solutions




• Promote Grainger's products and services effectively
• Coordinate with teams to facilitate customer requests

Requirements:
• High school diploma or equivalent
• Minimum of 1 year experience in customer service
• Proficient in business systems like Microsoft Office
• Strong communication skills in English
• Bilingual abilities (ENG/FR) beneficial but not required

Join Grainger to make a meaningful impact in the world of customer service!
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📌 Grainger Customer Service Expert – Hybrid (Alberta)
🏢 Grainger Canada
📍 Alberta