Customs & Compliance Specialist (Ontario)

Customs & Compliance Specialist (Ontario)

18 Sep
|
Maple Leaf Foods
|
Ontario

18 Sep

Maple Leaf Foods

Ontario

Job Summary
Receives and unpacks specimens delivered by pneumatic tube system, courier, hospital staff (and outpatients if required). Uses positive patient identification to ensure that all requisitions, specimens, sample aliquots are traceable.

Salary information: CA$71,000.00–CA$103,000.00 yearly

Contract type: Part-time

Key Responsibilities

Receives and unpacks specimens delivered by pneumatic tube system, courier, hospital staff (and outpatients if required)

Uses positive patient identification to ensure that all requisitions, specimens, sample aliquots are traceable

Applies specimen acceptance and rejection criteria as per established laboratory policies

Enters add-on test requests in computer; retrieves specimens for further testing as required

Answers phone inquiries and provides customer service to resolve issues

Faxes reports according to protocol

Prepares and ships samples to referral laboratories (includes documentation, labelling, and packaging) in shipping containers at suitable conditions to maintain specimen integrity

Proper storage and discarding of specimens in accordance with retention policies and biohazard waste protocols

Performs quality control testing as required

Operation and maintenance of laboratory equipment, including properly functioning quality controlled automated analyzers as applicable

Reviews outstanding specimen reports (pending lists), and investigates outliers

Performs temperature monitoring of refrigerators, freezers and incubators

Participates in detecting, reporting,



correcting and preventing unexpected occurrences, identifies opportunities for improvement

Maintains confidentiality in accordance with Osler policy

Performs general laboratory housekeeping, disinfects benches and equipment

Receipt of inventory and applies acceptance criteria; records and reports unacceptability

Monitors and maintains inventory

Participates in continuing education activities

Other duties as assigned according to training and scope of practice

May be required to cross-train into other Lab areas based on operational need

May be required to attend hospital during off hours to attend to emergency situations

Appropriately disposes of hazardous wastes

Actively participates in the laboratory quality management system and process improvements

Qualifications

Successful completion of an Ontario secondary school diploma

Graduate of an accredited medical laboratory assistant/technician program

Current certification and registration with OSMT, CSMLS and/or CMLTO voluntary roster

Recent experience working and/or clinical placement in a hospital laboratory receiving area required

Knowledge of Meditech, Paradigm and Microsoft Office programs would be an asset





Excellent organization and communication skills

Proven ability to be a team player

Solid multi-tasking and problem solving skills

Demonstrated ability to work under pressure and maintain high level of productivity, competence and professionalism

Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Excellent attendance, punctuality and work record

Required to travel between and work at all Osler sites

Transport of Dangerous Goods knowledge and training

Additional Information
Hours: Currently days/evening/nights including weekends and statutory holidays and statutory holidays (subject to change in accordance with operational requirements).

Salary

Minimum: $31.13 per hour

Maximum: $37.05 per hour

Internal application deadline: [July 2, 2026]

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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📌 Customs & Compliance Specialist (Ontario)
🏢 Maple Leaf Foods
📍 Ontario

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