Elevate your career with Umano Medical as a Technical Support Specialist. This role emphasizes customer service, repairs, and collaboration on-site at various customer locations.

As a Technical Support Specialist, you will perform repairs and preventive maintenance on products, handle customer service requests, and train service technicians. Your analytical skills will be integral to follow up with customers from request entry to repair completion, ensuring their satisfaction at every step.

Key Responsibilities:
• Perform repairs and preventive maintenance at customer sites
• Handle service requests and customer complaints
• Train service technicians in product handling
• Process orders for parts and services
• Collaborate with engineering on product issues

Requirements:
• DEC or Bachelor's degree in a related field
• Solid problem-solving and analytical skills
• Experience in after-sales service or support
• Hands-on repair experience
• Proficiency in Microsoft Office Suite

Support customers and advance your career in a dynamic setting with Umano Medical.
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📌 Technical Support Specialist at Umano Medical (Quebec City)
🏢 Umano Medical
📍 Quebec City