Become an integral part of Garland's success as a Senior Bilingual Customer Service Specialist III in Mississauga, Ontario. Engage customers using your English and French language proficiency to enhance their experience with our products.

This prestigious role involves managing key accounts and ensuring a high level of customer satisfaction. You will leverage your comprehensive product knowledge to effectively communicate with clients and work collaboratively across departments. Your leadership may shine as you guide less experienced representatives, contributing to a cohesive team environment.

Key Responsibilities:
• Oversee customer account management and inquiries
• Serve as communication link between departments
• Input and manage orders within our system




• Update customers on order statuses and timelines
• Resolve issues and concerns diligently

Requirements:
• Fluent in both English and French (oral/written)
• 10+ years of relevant experience or degree equivalent
• Solid analytical and communication skills
• Experience with strategic account management preferred
• Ability to work independently under pressure

Leverage your bilingual skills to foster exceptional customer relationships and support Garland's commitment to excellence.
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📌 Senior Bilingual Customer Service Specialist Role (Ontario)
🏢 Welbil
📍 Ontario