Hours: Monday Friday, 8:30am 4:30pm

Rate of Pay: $25.30/ hour 29.98/ hour (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions)Reason for Posting: The posting is for an existing position

Who We Are

At Good Shepherd Centres, we are committed to providing hope and enhancing dignity and self-determination for individuals and families.

We operate within an anti-racist, anti-oppression framework and are committed to integrating Harm Reduction practices into our programs.

This opportunity is with Good Shepherd Non-Profit Homes (Housing Division).

How You Will Make an Impact

Reporting to the Director, Tenant and Housing Services, the Property Management Assistant supports the Housing Department by providing timely, respectful, and responsive service to tenants and staff.

The role coordinates property management routines, supports tenant and property-related matters, and provides administrative and operational assistance to Property and Maintenance Managers while demonstrating Good Shepherd''s Mission, Vision and Values.

Key Responsibilities

Coordinate property management routines and provide administrative support to Property and Maintenance Managers

Respond to tenant inquiries by phone and in person and participate in tenant meetings as required

Maintain housing and organizational files, reports, records, keys, and fob logs

Coordinate pest control activities, including notices, follow-up, treatment recommendations, and monthly tracking reports

Liaise with tenants and service contractors as requested by Managers

Conduct unit turnover and annual inspections with Property/Maintenance Managers; coordinate repairs, maintenance, and work orders





Prepare lease signing packages and conduct lease signings in the absence of the Property Manager

Prepare tenant correspondence and relevant Landlord and Tenant Board (LTB) forms as requested

Coordinate move-in/move-out processes and notify Finance as required

Assist with service requests, work orders, bank deposits, and budget/expenditure tracking during peak periods or staff absences

Provide coverage for essential Rental/Office Clerk duties when required

Gather information, prepare reports, and make recommendations regarding unit turnovers as directed

Support staff interview packages and candidate pre-screening as required

Facilitate cross-training and contribute to a strong, cohesive Housing Department

Archive Housing and Maintenance files and reports

Perform other related duties as assigned

What You Bring to Our Team

Minimum 5 years'' experience and/or training in a related area

Minimum post-secondary education or an equivalent combination of education and experience

Knowledge of the Housing Services Act (HSA) and Residential Tenancies Act (RTA), including RGI administration, landlord/tenant rights and responsibilities, notice procedures, and compliance requirements

Ability to interpret legislation and apply it accurately in rental administration and tenant relations

Excellent verbal and written communication, interpersonal,



organizational, and problem-solving skills

Excellent computer skills, including Excel and Word; experience with Arcori is an asset

Ability to adapt and work effectively in a fast-paced and changing workplace

Creativity, flexibility, and strong attention to detail

Respectful, compassionate, culturally competent, and hospitable approach when working with tenants, staff, volunteers, and stakeholders

Responsive and available to meet the needs of othersCPR/First Aid and WHMIS certification

Commitment to Good Shepherd''s Mission, Values, anti-racism/anti-oppression, and Harm Reduction framework

What We Offer

Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITYSupport for continuing EDUCATION AND PROFESSIONAL DEVELOPMENTStaff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)POSITIVE and ENCOURAGING atmosphere

Make a difference and provide HOPEExtended Health Benefits

Join our team and be part of a team that values dignity, respect, collaboration, and providing quality housing services to our community.

Good Shepherd, a ministry of the Hospitaller Order of St.

John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework and we are committed to integrating Harm Reduction practices.

Will require a vulnerable police check.

Good Shepherd welcomes and encourages applications from all people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

If you need accommodations, please contact Human Resources at .

Job Posted by Applicant

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📌 Property Management Assistant (Canada)
🏢 Good Shepherd Centres
📍 Canada