Elevate patient support as the Operational Lead for the Personal Care Specialist team at Cencora. Play a crucial role in coordinating team activities and enhancing operational efficiency.

As an Operational Lead at Cencora, you will support the Personal Care Specialist team in optimizing daily operations. Your role includes ensuring team readiness, monitoring key performance indicators, and facilitating effective coaching. This position is instrumental in fostering team morale and implementing best practices for patient care.

Key Responsibilities:
• Ensure operational compliance with team schedules
• Resolve queries and escalations regarding operations
• Run performance development initiatives for team members




• Audit and monitor operational processes and practices
• Collaborate on hiring and team engagement strategies

Requirements:
• Minimum 3 years in a Personal Care Specialist role
• Expertise in team coordination within patient support
• Solid communication and multitasking skills
• Proven ability to analyze and improve operational workflows
• Commitment to best practices in patient care

Lead Cencora's Personal Care Specialist team in delivering exceptional patient care and operational excellence.
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📌 Personal Care Specialist Operational Lead (Quebec City)
🏢 Innomar Strategies
📍 Quebec City