Drive client success as a Senior Director in Client Service at WTW, focused on health benefits. Manage complex client portfolios and enhance service outcomes from a hybrid workplace context.

In this pivotal role, you will lead a team dedicated to maintaining and expanding robust client relationships while optimizing revenue streams. Your executive presence will facilitate negotiations and strategic discussions both internally and externally. Overseeing project delivery will ensure adherence to quality standards and client expectations.

Key Responsibilities:
• Act as a strategic partner to key clients
• Oversee client team performance and project plans
• Ensure high-quality service delivery to clients




• Collaborate with WTW specialists to address needs
• Drive client revenue growth through innovative solutions

Requirements:
• Over 10 years’ experience in complex client services
• Proven ability to expand strategic relationships
• Strong executive presence and communication skills
• Familiarity with Canadian advantages systems
• Life and Health license needed within 180 days

Bring your expertise in health benefits and client management to WTW and make a significant impact.
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📌 Client Service Senior Director - WTW (Ontario)
🏢 Willis Towers Watson
📍 Ontario