Become a Technical Support Specialist at Farris LLP, where advanced IT support meets the legal field. This role involves complex troubleshooting and service delivery enhancements.

As a critical member of the IT team, you'll support lawyers and staff by addressing escalated technical issues and ensuring efficient operations. Your work will encompass diagnosing issues within various technologies, performing root cause analyses, and identifying solutions to improve user experiences. Your expertise will play a vital role in contributing to major IT projects and ongoing initiatives.

Key Responsibilities:
• Troubleshoot and resolve complex IT issues effectively
• Manage service desk reports identifying incident trends




• Offer professional technical guidance and training to staff
• Participate in IT projects and technology enhancements
• Identify and escalate potential security risks promptly

Requirements:
• IT or related Bachelor's degree or equivalent experience
• Minimum of 5 years in progressive IT support
• Familiarity with Windows environments and legal technologies
• Robust networking diagnostics knowledge
• Excellent customer service and communication skills

Join Farris LLP to advance your IT skills and deliver exceptional technical support.
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📌 Technical Support Specialist at Farris LLP (British Columbia)
🏢 BC Legal Management Association
📍 British Columbia