Join YWCA Toronto as a Shelter Support Worker, providing vital services in a supportive, trauma-informed setting. Engage with residents to enhance their well-being and access available resources.

The full-time contract role at YWCA Davenport, scheduled from 4:00 pm to midnight, focuses on delivering essential support to individuals eligible for shelter services. You will blend crisis counseling, case management, and engaging workshops to foster a safe environment for residents. Your experience in handling trauma and mental health issues will be instrumental in this role.

Key Responsibilities:
• Implement support strategies addressing trauma and homelessness
• Provide essential services like hygiene items and first aid
• Maintain safety through risk assessments and safety protocols




• Utilize counseling skills to promote a collaborative shelter setting
• Assist clients with housing applications and mental health referrals

Requirements:
• Relevant undergraduate degree (e.g., BSW)
• 3-5 years of relevant support experience
• Workshop development and group facilitation expertise
• Knowledge of community mental health resources
• Excellent communication and advocacy skills

Support the mission of YWCA Toronto by empowering individuals experiencing homelessness at YWCA Davenport.
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📌 Shelter Support Worker at YWCA Davenport (Ontario)
🏢 YWCA
📍 Ontario