Maintenance Enforcement Officer (Northwest Territories)

Maintenance Enforcement Officer (Northwest Territories)

18 Sep
|
Government of Northwest Territories
|
Northwest Territories

18 Sep

Government of Northwest Territories

Northwest Territories

Department Information The mandate of the Department of Justice is to administer justice, including policing, community justice, victims services and corrections in the Northwest Territories. This mandate will be carried out in a manner which respects community and indigenous values and encourages communities to assume increasing responsibilities.
Job Information As the Maintenance Enforcement Officer (MEO) , you are responsible for administering and enforcing child and spousal support orders under the Maintenance Orders Enforcement Act.
Reporting to the Manager, NWT Maintenance Enforcement, you will manage a caseload involving the monitoring, collection, and enforcement of court-ordered support obligations.
You will exercise statutory authority delegated by the Administrator and uses discretion when determining appropriate investigative and enforcement actions. You must maintain an appointment as a Notary Public and work effectively with clients, legal counsel, employers, court staff, government departments, and maintenance enforcement programs in other jurisdictions.
You will deal with clients who may be under significant personal or financial stress and require professionalism, sound judgment, and the ability to respond to urgent situations while maintaining accuracy and confidentiality.
Key Responsibilities:
Enforce court orders, agreements, and statutory obligations
Conduct investigations and carry out enforcement and collection actions
Perform financial and accounting duties related to case files
Negotiate payments and assessments
Deliver client service and respond to inquiries




Complete administrative tasks related to case management
Knowledge and Skills:
Strong mediation, interviewing, and negotiation skills
Ability to work effectively with clients under stress
Ability to influence behaviour, support change, and resolve conflict
Critical thinking and analytical skills to assess complex situations
Ability to interpret and apply legislation, policies, and procedures
Knowledge of court processes, legal terminology, and enforcement methods
Understanding of accounting principles and financial data
Ability to manage a high workload with multiple deadlines and frequent interruptions
Key Qualifications:
Diploma in public administration, business administration, social work or other human services field (psychology, criminal justice, sociology) along with two (2) years of relevant experience which includes working in a legal setting or financial collections.
GNWT Inquiries Inquiries Only:
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
[email protected]
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.




Indigenous Employment Policy Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.
Criminal Records Check Candidates must provide a satisfactory criminal record check.Failure to provide a satisfactory check may deem you disqualified from the competition.
Diversity and Inclusion The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Equivalencies Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.
Transfer Assignments Transfer Assignments may be considered.
Job Opening Information Job Opening ID # 28306
Closing Date: September 25, 2026 - 23:59, MountainTime
Salary Information The salary range for this position is from $49.68 per hour to $59.35 per hour (approximately $96876 - $115,733) plus an annual Northern Allowance of $3,700.

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📌 Maintenance Enforcement Officer (Northwest Territories)
🏢 Government of Northwest Territories
📍 Northwest Territories

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