Elevate your career at AWS as an Enterprise Support Manager, where leadership meets customer satisfaction. Leverage your technical expertise in a collaborative environment dedicated to excellent service.

AWS is looking for an Enterprise Support Manager experienced in both technical leadership and customer-facing roles. Your responsibilities will include managing teams while engaging with high-level clients to drive effective service processes. AWS fosters an inclusive culture, encouraging diverse backgrounds and experiences to apply and develop professionally.

Key Responsibilities:
• Lead the enterprise technical support teams effectively
• Identify and implement process improvements in support
• Directly collaborate with senior executives and stakeholders




• Merge technical skills with customer service frameworks
• Utilize AWS solutions to enhance customer experiences

Requirements:
• Minimum 4 years of technical management experience
• At least 5 years in direct senior customer engagement
• Proven track record in enterprise software
• Experience in account management or consulting roles
• Familiarity with AWS or related cloud services

Innovate and excel within AWS through technical leadership and superior customer service.
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📌 AWS Technical Support Manager Position (British Columbia)
🏢 Amazon
📍 British Columbia