Enhance customer engagement at Van-Kam Freightways Ltd. as a Rate Quote Follow-Up Specialist. Drive business results by converting rate quotes into secured sales opportunities.
In this role, you will be responsible for maintaining communication with customers regarding their rate quotes, working diligently to turn quotes into actual business. Your role will involve close coordination with both Pricing and Sales teams to address client needs. Strong organizational abilities and verbal communication skills will be essential in managing multiple conversations and follow-up activities effectively.
Key Responsibilities:
• Timely follow up on outstanding rate quotes
• Engage customers to assess their quote status
• Collaborate with the Pricing and Sales teams
• Identify potential leads and refer to Sales representatives
• Document customer communications accurately
Requirements:
• Background in customer service or a sales setting
• Knowledge of the trucking industry and LTL logistics
• Understanding of freight pricing is a strong asset
• Strong communication abilities in both spoken and written forms
• Proficiency with Microsoft Office and adaptability with systems
Bring your strong customer service focus to support Van-Kam's mission in enhancing community connectivity.
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📌 Follow-Up Specialist for Rate Quotes (British Columbia)
🏢 Van-Kam Freightways
📍 British Columbia
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