Drive innovation as a Senior Technical Account Manager at AWS, focusing on Independent Software Vendors. Provide unparalleled technical insights and strategic guidance to clients in a flexible workplace.

Join the AWS Enterprise Support team to enhance ISVs' journey through the cloud. This role requires exceptional cloud knowledge, particularly in AWS services such as RDS, ECS, and DynamoDB. You'll work closely with customers to achieve operational excellence while ensuring alignment with their business strategies and technology challenges.

Key Responsibilities:
• Craft and implement strategies for effective AWS service use
• Develop close partnerships with ISV clients
• Facilitate explicit communication between technical teams




• Monitor and ensure optimal AWS environment health
• Lead discussions on incidents and technical decisions

Requirements:
• 5+ years of experience with cloud applications
• 5+ years in technical engineering roles
• Background in guiding customers in a technical lead role
• Experience in 24x7 operational support settings
• Required travel of 10% or more

Make a lasting impact on ISVs by helping them achieve excellence in their AWS implementations.
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📌 Senior Technical Account Manager, AWS ISV (Ontario)
🏢 Socket.dev
📍 Ontario