Support IT Operations as a Hybrid IT Support Analyst at Circular Materials in the Greater Vancouver Area. This position offers engaging Level 1 and Level 2 support tasks with a focus on device management.

Candidates with 4-5 years of relevant IT support experience are encouraged to apply. You will handle rugged mobile device management, troubleshoot the M3 Post-Collection Portal, and provide onsite assistance. Solid documentation and troubleshooting skills will be vital for success in this multifaceted role.

Key Responsibilities:
• Troubleshoot and support M3 portal and device issues
• Configure rugged devices and manage through MDM
• Provide assistance for Windows laptops and applications




• Elevate complex problems to appropriate teams
• Maintain comprehensive technical documentation

Requirements:
• Bachelor’s degree in Information Technology or related field
• 4-5 years of Level 1 and Level 2 IT support experience
• Hands-on experience with Android devices and management
• Familiarity with ticketing systems and incident management
• Excellent troubleshooting and communication abilities

Drive impactful IT solutions while working with a diverse team at Circular Materials.
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📌 Hybrid IT Support Analyst at Circular Materials (Ontario)
🏢 Circular Materials
📍 Ontario