Join Purdys Chocolatier as the Retail Sales & Operations Director, focusing on elevating shop performance and customer satisfaction. This full time role is critical to our retail expansion.

In this role, you will supervise a network of over 90 stores across Canada, enhancing Purdys' reputation for quality and customer joy. Your leadership will guide a committed team while ensuring our values reflect throughout the retail presentation. This position is vital for sustaining sales growth and refining our operational standards through actionable insights.

Key Responsibilities:
• Implement national strategy for store operations
• Foster engagement among retail managers for service excellence
• Monitor and enhance sales performance metrics




• Analyze customer data to develop responsive action plans
• Lead financial planning and operational performance management

Requirements:
• 10+ years in retail sales leadership positions
• Experience in diverse retail markets
• Ability to inspire and mentor field leaders
• Strong grasp of retail analytics and financial management
• Relevant degree or equivalent experience

Drive success at Purdys and lead our retail strategy to current heights.
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📌 Retail Sales & Operations Director Role (British Columbia)
🏢 Socket.dev
📍 British Columbia