Join us as a Team Lead in the beauty retail industry, supporting your Store Management's vision for retail excellence and customer satisfaction. Drive sales with innovative customer engagement.

As a Team Lead, you will play a key role in delivering exceptional customer experiences while working closely with the Store Management team. Your responsibilities will encompass addressing customer concerns, supporting store operations, and fostering staff development within the sales floor. Your ability to creatively engage customers will be essential for loyalty and satisfaction.

Key Responsibilities:
• Efficiently address customer queries and concerns
• Support solutions-oriented problem solving
• Ensure visual merchandising and store upkeep




• Guide Customer Consultants in storytelling and demo
• Assist in onboarding and training current staff

Requirements:
• Background in customer-facing roles
• Passionate about the beauty sector
• Strong communication and relationship-building skills
• Capability to multitask and work independently
• Physical ability to stand and lift weights up to 25 lbs.

Utilize your beauty expertise to enhance shopper experiences and cultivate loyalty in our retail space.
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📌 Team Lead in Beauty Retail (Ontario)
🏢 The Body Shop Canada
📍 Ontario