Become a Bilingual Resolution Specialist at First National in Toronto, ON, focusing on effective collections and client interactions. This role demands timely management of accounts with a strong focus on interpersonal skills.

In this full-time position, you will report to the Supervisor of Collections, ensuring all arrears are addressed swiftly. Your responsibilities will include assessing delinquent accounts and providing support to clients in need of budgeting assistance. The ideal candidate will excel in a high-volume environment and have proven communication skills.

Key Responsibilities:
• Manage investigations into assigned delinquent accounts
• Minimize losses while adhering to company policies
• Assist clients with budgeting and future planning




• Process payment setups and ongoing account management
• Provide mortgage verifications and credit ratings

Requirements:
• Bilingual in English and French is required
• Strong communication and analytical skills
• Experience in a fast-paced, deadline-driven workplace
• Ability to work well both independently and as part of a team
• Competency in using MS Office applications

Leverage your bilingual capabilities and analytical skills as a Resolution Specialist at First National in Toronto.
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📌 First National Bilingual Resolution Specialist (Quebec City)
🏢 First National Financial
📍 Quebec City