Launch your career as a Customer Care Specialist at Connect Hearing in Comox, BC. Provide outstanding service and client support in a busy retail clinic setting.

Connect Hearing Canada, part of the Sonova family, seeks a passionate individual for its Customer Care Representative role. In this position, you will excel at scheduling appointments, nurturing client relationships, and managing billing communications with insurance companies. Your contribution will directly influence clients' hearing health journeys while facilitating in-clinic repairs with comprehensive training.

Key Responsibilities:
• Offer exceptional customer service across all channels
• Schedule and organize clinic appointments




• Maintain and manage client accounts professionally
• Collaborate with insurers for billing processes
• Assist in minor device maintenance services

Requirements:
• Excellent customer service and communication skills
• Previous experience with accounts receivable advantageous
• Willingness to visit other clinics as necessary
• Solid desire to learn and grow personally
• Commitment to making a difference for clients

Make your mark in client care at Connect Hearing and enhance your professional journey.
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📌 Customer Care Specialist at Connect Hearing (British Columbia)
🏢 Sonova Group
📍 British Columbia