Embark on a rewarding career with Bison Transport as a Customer Service Assistant. This role is crucial for managing freight coordination while delivering outstanding customer service.

As a Customer Service Assistant, you will oversee the daily coordination of freight movements through your region. Your responsibilities include managing orders, updating customers on shipping statuses, and ensuring all details are entered accurately. An understanding of logistics terminology and North American geography will enhance your efficiency in this position.

Key Responsibilities:
• Enter logistics orders for assigned regions accurately
• Provide timely updates on shipment statuses to customers
• Coordinate and secure shipping and delivery appointments




• Develop relationships with shippers for effective scheduling
• Address customer inquiries from the service queue promptly

Requirements:
• Relevant experience in transportation or logistics
• Excellent analytical and critical thinking skills
• Strong communication and time management abilities
• Detail-oriented approach to data and order management
• Flexibility to manage multiple priorities and tasks

Contribute to Bison Transport's success through dedicated customer service and productive logistics coordination.
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📌 Bison Transport Customer Service Assistant Role (Ontario)
🏢 Bison Transport
📍 Ontario