Enhance customer experience as an Emera Service and Collection Coordinator in Halifax, NS. This full time position focuses on effective account management, service operations, and timely collections.

Emerging as a key player, the Service and Collection Coordinator is responsible for ensuring exceptional service and efficient collection processes. You’ll handle contractor documentation, manage customer accounts, and work collaboratively with departments to ensure seamless operations. Your strong problem-solving and negotiation skills will be crucial in resolving disputes and improving payment strategies.

Key Responsibilities:
• Coordinate service calls, repairs, and maintenance activities
• Maintain service records and process contractor invoices




• Manage compliance documentation and communication with contractors
• Engage in customer outreach for collection commitments
• Collaborate with Finance and external teams to support services

Requirements:
• High school diploma; Business-focused education preferred
• 2-3 years in customer service or service coordination
• Experience with contract negotiations and collections
• Excellent communication and organizational skills
• Proficiency in Microsoft Office and Customer Relations tools

Be the pivotal connection in enhancing service delivery at Emera.
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📌 Emera Service and Collection Coordinator Role (Nova Scotia)
🏢 Emera
📍 Nova Scotia