Join Flaman as the Senior Aftermarket Manager, focusing on exceptional customer support in post-sale operations. Lead your team in parts, hardware, and rental management. This leadership role involves driving comprehensive aftermarket operations while mentoring your Customer Service team to exceed customer expectations.

Your efforts will optimize order processing, enhance return handling, and streamline rental logistics. You’ll work closely with other departments to ensure a unified approach to achieving service excellence. Key Responsibilities:

- Oversee daily parts and hardware operations
- Empower and mentor Aftermarket Customer Service staff
- Ensure smooth processing of orders and returns
- Facilitate collaboration with Sales, Service, and Logistics
- Monitor key metrics and drive performance improvements Requirements:
- Established leadership experience in aftermarket services
- Skills in team motivation and effective delegation
- Solid organizational and communication capabilities
- Proven problem-solving abilities in operations
- Background in agricultural equipment preferred Enhance customer satisfaction and operational excellence at Flaman through dedicated leadership and expertise.

📌 Senior Manager for Aftermarket Services (Saskatoon)
🏢 Flaman Group of Companies
📍 Saskatoon