Client: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

Location: Toronto, Ontario – 100% Onsite, 5 Days/Week

Contract: September 21, 2026 – March 31, 2027

Extension: Up to 1 additional term

Openings: 1

Security Clearance: No clearance required

Position Overview The Government Services Integration Cluster is seeking a Senior Project Manager/Leader to provide project management leadership for large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I⁢ initiatives.

The successful candidate will be responsible for planning, directing, coordinating, and delivering enterprise-level projects while ensuring that project deliverables meet business requirements within established scope, schedule, budget, quality, and resource constraints.

This role requires a senior project management professional with strong experience working across business and I⁢ teams, managing multi-year and multi-million-dollar initiatives, coordinating stakeholders and technical teams, and delivering technology solutions within a public-sector environment.

Key Responsibilities

- Provide senior-level project management and leadership for large-scale, complex, high-profile, and high-risk OPS I⁢ initiatives.

- Lead projects across the full project lifecycle, from initiation and planning through implementation, deployment, transition, and closure.

- Manage project scope, schedule, budget, resources, risks, issues, changes, dependencies, and deliverables.

- Manage and coordinate stakeholders across business and I⁢ teams.

- Lead multi-year, multi-million-dollar projects and ensure effective financial and resource management.

- Validate financial forecasts and cost assumptions and provide ongoing reconciliation of project resources and expenditures.

- Define, formulate, and validate business and technical requirements, business problems, business objectives, product visions, goals, and expected outcomes.

- Assign resources and maintain project backlogs, in-progress tasks, and completed deliverables using project and collaboration tools.

- Collaborate with business, IT, legal, policy, communications, and privacy teams.

- Plan and coordinate business, operational, and information technology deliverables required for successful initiative delivery.

- Lead and coordinate technology deployment and rollout activities.

- Coordinate end-to-end electronic solution delivery, including underlying technologies, processes, environments, and dependencies.

- Lead and facilitate QA activities and processes.

- Lead, facilitate, and initiate large-scale technology infrastructure procurements.

- Prepare and maintain project documentation, business cases, privacy documentation, financial documentation, communications documentation, and IT documentation.





- Support Requests for Service, Requests for Information, Privacy Impact Assessments, Threat Impact Assessments, and related project documentation.

- Apply appropriate software development methodologies, including Agile/Scrum and scalable Minimum Viable Product (MVP) approaches.

- Apply public-sector ITIL processes, including incident management, release management, problem management, and support models.

Requirements

Mandatory Qualifications

1.

Project

Management – Mandatory

- 10+ years of integrated enterprise project management experience across business and I⁢ teams.

- Demonstrated experience managing multi-year, multi-million-dollar budget projects.

- Demonstrated experience managing
- Stakeholders

- Risks

- Changes

- Issues

- Time/schedules

- Scope

- Resources

- Experience using Microsoft Office and project-management tools, including:

- Microsoft Visio

- Microsoft Project

- PowerPoint

- Word

- Microsoft Teams

- Other tools supporting project management, collaboration, and development of processes and plans.

- Experience managing project lifecycles, including resource assignment and maintaining project backlogs and in-progress/completed tasks using collaboration/project-management tools such as:

- Jira

- Trello

- Microsoft Project

- Kanban

- Workamajig

- Similar tools

- Experience validating financial forecasts and cost assumptions and performing ongoing reconciliation of resources and project expenditures.

- Experience formulating and determining

- Business requirements

- Technical requirements

- Business problems

- Business objectives

- Product visions

- Goals

- Outcomes

- Demonstrated ability to direct, collaborate with, and provide information to policy, IT, legal, communications, and privacy teams.

2. Technical, Deployment & Project Integration – Mandatory

- Experience utilizing, managing, and understanding software development methodologies, including Agile/Scrum and scalable Minimum Viable Products (MVPs).

- Experience with IT project management involving Oracle Siebel CRM.

- Experience with I⁢ technology site deployment and rollout.

- Experience leading, facilitating, and initiating large-scale technology infrastructure procurements.

- Experience defining, planning, orchestrating, and delivering initiatives involving:
- Business deliverables

- Operational deliverables

- Information technology deliverables





- Experience with the underlying technologies and processes required to deliver an end-to-end electronic solution.

- Technical knowledge of Oracle and related deployment environments sufficient to coordinate and lead technical activities.

- Experience leading QA activities and processes.

3. Documentation – Mandatory

Experience creating and managing documentation such as:

- Business cases

- Privacy Impact Assessments (PIAs)

- Threat Impact Assessments

- Financial documentation

- Communication documentation

- IT documentation

- Requests for Service (RFS)

- Requests for Information (RFI)

4.

Public

Sector / ITIL – Mandatory

- Experience with Public Sector ITIL processes, including:
- Incident management

- Release management

- Problem management

- Support models

- Related IT service-management processes

Nice-to-Have Qualifications

- Experience with Ontario Public Service (OPS) business processes.

- Knowledge of OPS gating procedures.

- Knowledge of OPS project management requirements and business rules.

- Knowledge of government network and desktop infrastructure procurement, implementation, and support models.

Ideal Candidate Profile The ideal candidate will be a highly experienced enterprise IT Project Manager/Leader who has successfully delivered complex, high-risk technology initiatives involving significant budgets, multiple stakeholder groups, technical teams, and enterprise deployments.

Candidates should be able to demonstrate strong hands-on experience in Agile/Scrum delivery, enterprise project governance, financial management, technology deployment, QA leadership, Oracle/Siebel environments, ITIL processes, and public-sector IT project delivery.

Key Screening Requirements

Candidates should clearly demonstrate the following in their resume:

1. 10+ years of integrated enterprise project management across business and I⁢ teams.

2. Multi-year, multi-million-dollar project management experience.

3. Strong stakeholder, risk, issue, change, scope, schedule, and resource management.

4. Solid Microsoft Project, Visio, PowerPoint, Word, and Teams experience.

5. Agile/Scrum and scalable MVP experience – Mandatory.

6. Public-sector ITIL experience – Mandatory.

7. Oracle Siebel CRM project-management experience.

8. Technology deployment/site rollout experience.

9. Large-scale technology infrastructure procurement experience.

10. Oracle and deployment-environment knowledge.

11. QA leadership experience.

12. Experience producing PIAs, Threat Impact Assessments, business cases, financial, communication, and IT documentation.

13. Experience working with business, IT, legal, policy, communications, and privacy stakeholders.

14. Ontario Public Service/OPS experience is an advantage.

📌 Senior Project Manager/Leader (Toronto)
🏢 Upstaff
📍 Toronto