Assist in transforming lives at Skills for Change as a Client Service Navigator. This engaging hybrid role is pivotal in delivering AI skill-building programs to equity-deserving communities while providing comprehensive client support.

In this important position, you will guide community members through their AI learning journey, focusing on intake processes and facilitating training workshops. Your expertise in client services and familiarity with digital platforms will help enhance participant engagement and learning success. The ideal candidate has a robust commitment to inclusivity and experience in educational settings.

Key Responsibilities:
• Conduct participant intake assessments for tailored program placement
• Facilitate AI and digital skill workshops for diverse groups




• Furnish ongoing support to ensure training completion
• Partner with community organizations for effective outreach
• Document participant progress and experiences accurately

Requirements:
• Relevant diploma or educational background
• Two years minimum in virtual program facilitation
• Background in client services or educational training
• Proficiency in Office 365 and virtual learning tools
• Understanding of challenges faced by diverse communities

Make a lasting impact by guiding individuals in developing critical AI skills.
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📌 Hybrid Client Service Navigator at Skills for Change (Ontario)
🏢 Skills For Change Metro
📍 Ontario