Join Batimat as a Technical Specialist, providing support for luxury kitchen and bath products. This role emphasizes customer service, technical troubleshooting, and continuous learning.

As a Technical Specialist at Batimat, you'll be pivotal in ensuring customers receive top-notch support for their luxury products. Your role includes direct communication with customers and suppliers, investigating technical issues, and applying your product knowledge to enhance the customer journey. A commitment to problem-solving and collaboration is essential for this position.

Key Responsibilities:



• Assist customers with technical inquiries regarding products • Troubleshoot issues and find appropriate solutions • Document and maintain service cases accurately • Investigate root causes of technical problems • Support warranty claims with suppliers

Requirements: • Experience in technical support or related fields • Robust investigative and critical thinking skills • Excellent customer service and communication abilities • Ability to handle multiple tasks effectively • Interest in continuous learning and product improvement

Contribute to Batimat's commitment to service excellence as a Technical Specialist focused on customer satisfaction. #J-18808-Ljbffr

📌 Luxury Product Technical Specialist (Winnipeg)
🏢 Emco
📍 Winnipeg