The Fleet Account Manager is responsible for developing and managing strategic relationships with key fleet customers. This role focuses on customer acquisition, account growth, solution-based selling, and delivering exceptional customer experiences.

At Peterbilt Pacific, we aim to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners.

Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

Benefits

Extended Health & Dental Benefits

Premiums Paid by Employer

Employer Contribution Pension Plan

Growth Opportunities

Paid Training

Long term job security

Employee Assistance Program

Telus Health Virtual Care

Responsibilities

Develop and maintain strong relationships with fleet decision-makers across key and conquest accounts

Identify and pursue new business opportunities within targeted fleet segments

Create and execute strategic account plans to drive customer growth and market share

Maintain accurate customer records, opportunities, and account plans within the CRM platform

Present the value proposition of Peterbilt to prospective and existing customers

Understand customer business objectives and proactively address operational challenges and pain points

Provide guidance on emissions regulations, economic market conditions, and OEM production capacity

Develop customized transportation solutions that align with customer needs and business goals

Lead pricing negotiations with customers and OEM channel partners to achieve mutually beneficial outcomes

Prepare professional sales proposals, quotations, and RFP submissions for fleet procurement opportunities





Build vehicle specifications and coordinate requirements between customers, manufacturers, engineers, and body builders

Manage chassis orders and vehicle upfit projects from factory order through final customer delivery

Ensure projects are delivered on time, within scope, and in accordance with customer expectations

Build and leverage strategic relationships with OEM representatives, body builders, and external business partners

Represent the company at industry events, trade shows, customer meetings, and networking functions

Host and engage customers through business development activities

Other duties and projects as assigned

Qualifications

5+ years of experience in commercial truck, transportation, and/or heavy-duty equipment sectors

Post Secondary degree in Business or a related field is an asset

Experience working with Salesforce or other CRM platforms Valid driver's license with a clean driver's abstract

Ability to travel often as a mandatory part of the position

Exceptional verbal and written communication skills

Solid presentation skills with the ability to confidently lead meetings, boardroom presentations, and virtual discussions

Ability to grow fleet sales into new and existing markets

Proficiency with Microsoft Excel, Outlook, Teams, and other business productivity tools.

Strong negotiation, problem-solving, and relationship-building abilities

Financially literate with a solid understanding of accounting and business fundamentals

Forward-thinking mindset with familiarity and proficiency in AI tools and technology considered an asset

High level of customer service. Thorough knowledge of customer service dynamics and processes

Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment

Compensation Rate

$80,000 - $110,000per year+ commission

Salarywill be determined based on previous experience, relevant certifications and skill level

📌 Fleet Account Manager (Surrey)
🏢 Peterbilt Pacific
📍 Surrey