Build rewarding relationships with customers as a Personal Banking Associate at TD Canada Trust in Richmond, British Columbia. Your expertise will help clients navigate their financial needs efficiently. In this role, you will support the Personal & Commercial Banking department by performing essential customer service tasks.

You will utilize your knowledge of banking solutions to assist clients, resolve issues, and facilitate smooth transactions. This position emphasizes educational outreach on digital banking features, requiring a proactive approach to customer engagement. Key Responsibilities:

- Interact with customers to address service and advice needs
- Ensure proper routing of customer inquiries to appropriate contacts




- Conduct training on mobile and online banking
- Assist with various cash and transaction-related issues
- Suggest enhancements to operational practices for better service Requirements:
- High School diploma with 1+ years of relevant work
- Investment Funds Canada certification within 90 days
- Proficient in MS Office and related branch technologies
- Robust interpersonal skills with customer service focus
- Ability to communicate in Mandarin or Cantonese is beneficial Harness your interpersonal skills to enhance customer banking experiences with TD.

📌 TD Canada Trust Banking Associate Role (Richmond)
🏢 TD
📍 Richmond