General Job DescriptionReporting to the Vice President, Quality Assurance, the incumbent is responsible for the operational management of the Quality Management System (QMS) and quality assurance activities.The role acts as a key quality reference for operations and ensures the rigorous application of standards, customer requirements, and applicable regulations. The incumbent actively contributes to continuous improvement initiatives and maintains a high level of compliance while supporting teams in achieving quality, cost, and delivery objectives.Key ResponsibilitiesManage, engage, and develop the team under their supervisionDefine, implement, and maintain the Quality Management SystemEnsure compliance with applicable standards (e.G., AS9100, ISO 9001)Oversee and maintain quality documentationPromote a quality-driven culture across all levels of the organizationOversee the management of non-conformances, deviations, and corrective actionsImplement prevention and continuous improvement strategiesAnalyze quality system performance and recommend improvement actionsLead internal auditsAct as a quality reference for operational teams and internal stakeholdersAdvise managers on best practices in quality assurance and regulatory complianceDevelop and monitor quality performance indicators (KPIs)



to support decision-makingCollaborate with operations, engineering, production, and supply chain teams to optimize processesLead internal, customer, and regulatory audits, including associated action plansEnsure compliance with established proceduresPerform any other related dutiesJob Requirements Education & ExperienceDegree in Engineering, Quality Management, or a related fieldMinimum of 10 years of experience in quality assurance (aerospace experience is an asset) and 5 to 10 years in a management roleTechnical SkillsStrong knowledge of quality standards (AS9100, NADCAP, ISO 9001), Canadian Aviation Regulations, Human Factors, WHMIS, SMS, etc.Positive understanding of manufacturing and special processesStrong skills in management, data analysis, and IT toolsExcellent command of French (spoken and written) and advanced proficiency in English (spoken and written), required to communicate regularly with clients and suppliers outside QuebecSoft SkillsStrong organizational skills and ability to meet deadlinesAbility to manage stress and work under pressureDemonstrates leadership and professionalismStrong analytical and problem-solving skills

📌 Quality Assurance Director (Laval)
🏢 Confidential
📍 Laval