18 Sep
|
Ericsson
|
Montreal
Explore a challenging role with Ericsson as a Transport & IP Engineer based in Montreal, where you will provide technical support and solutions tailored to customers. This position is vital in ensuring a seamless experience for our clients. We are in search of a proficient Support Engineer dedicated to resolving customer-reported issues in Transport & IP.
The role requires a solid foundation in IP routing and switching, as you will be part of an on-call rotation while providing both remote and on-site support when necessary. Collaboration and clear communication are key to your success. Key Responsibilities:
- Troubleshoot customer-reported Transport & IP issues
- Deliver effective resolutions and analyses to support requests
- Partake in a 24/7 on-call rotation to handle emergencies
- As needed, travel to client locations for on-site support
- Employ Ericsson standard tools for effective issue resolution Requirements:
- Bachelor's degree in relevant field or equivalent skills
- Demonstrated experience in Transport & IP frameworks
- Background in technical support and operational services
- Ability to communicate technical details effectively
- Must be bilingual in French and English Bring your skills to Ericsson and make an impact in the Transport & IP domain.
📌 Transport & IP Engineer at Ericsson, Montreal
🏢 Ericsson
📍 Montreal