Take your guest services career to the next level as a Guest Services Agent, focusing on effective guest check-ins and reservations. This role emphasizes solid customer service and independent work.

We are looking for a Guest Services Agent with 1 to 2 years of experience, committed to maintaining brand standards. You'll be tasked with checking guests in and out, managing reservation requests, and operating the switchboard. Your ability to make decisions and recover guest experiences will be key to this role.

Key Responsibilities:

- Assist guests with check-in and check-out processes
- Oversee reservations and switchboard operations
- Maintain brand standards in every interaction
- Utilize decision-making skills for guest recovery
- Ensure full availability for various shifts

Requirements:

- 1 to 2 years of experience in guest services preferred
- Strong customer orientation is essential
- Competence in computer usage and decision-making
- Must be available for weekends and holidays
- Knowledge of choice Advantage is advantageous

Elevate guest satisfaction as a Guest Services Agent by utilizing your skills in a vibrant setting.

📌 Dynamic Guest Services Agent Position (Regina)
🏢 Autism Services
📍 Regina