Join our dedicated team as a Customer Service Agent, working from home to assist clients effectively. Provide top-notch service and detailed product knowledge while building relationships.

We are seeking self-driven individuals excited to take on the role of Customer Service Agent. This position offers the opportunity to interact with many clients, manage service inquiries, and provide personalized assistance. You will distribute enrollment materials, respond to queries, and collaborate with management to stay informed about our evolving services and policies.

Key Responsibilities:

- Distribute all benefit enrollment materials and verify eligibility
- Efficiently handle incoming customer service inquiries
- Dispatch customer calls and follow up as needed




- Respond to various client coverage requests
- Create and explain policies using our Needs Analysis system

Requirements:

- Passion for customer service and solid communication skills
- Experience in remote work environments is beneficial
- Desire to learn and adapt to new products and policies
- Self-motivated and capable of multitasking
- Previous customer service experience preferred

Leverage your client engagement skills and product knowledge from the comfort of your home as a Customer Service Agent.

📌 Customer Service Agent - Work From Home (Mississauga)
🏢 Spade Recruiting
📍 Mississauga