Join Skill Bridge Academy in Halifax as a Customer Service Representative, where your skills will directly impact client satisfaction and support our innovative training programs.

We are looking for a reliable Customer Service Representative to be the first point of contact for clients. This full-time role involves addressing inquiries, resolving issues, and maintaining accurate customer records. Your role is essential in building strong client relationships and supporting the Academy's mission.

Key Responsibilities:

- Address customer inquiries through phone, email, and chat
- Efficiently resolve customer issues with professionalism
- Maintain detailed records of client interactions
- Work with internal teams to facilitate solutions
- Share insights to improve processes and customer satisfaction

Requirements:

- High school diploma or equivalent; further education preferred
- Experience in customer service or related fields
- Solid communication and interpersonal skills
- Proficient problem-solving abilities and attention to detail
- Knowledge of Microsoft Office Suite and CRM systems

Become an essential figure in promoting customer satisfaction at Skill Bridge Academy in Halifax.

📌 Customer Service Role in Halifax (Halifax Regional Municipality)
🏢 Alphabe Insight
📍 Halifax Regional Municipality