This is a facility and program support role focused on providing customer experiences within recreation facilities. An incumbent performs basic set-up of program spaces, monitors facility use, cleanliness and customer activities, daily facility reservations, and provides front line customer service including but not limited to supplying information to the public, program registration, and support to groups booking facility spaces. Employees in this class process payments, including but not limited to processing payments for program registrations, admissions, pass sales and other revenues. The work is performed in accordance with clearly defined policies and procedures and is evaluated by a supervisor on the basis of accuracy and quality of customer service provided to the public.

The Training Manual Requirements pre-qualifications for this position are:

- Completion of Grade 12




- Foundations of Collaborative Conflict Resolution (1.5 credits) or equivalent course from recognized post-secondary institution
- Completion of a Customer Service Training Course (minimum 12 hours)
- Six (6) months full time equivalent customer service experience

The Class Specification requires Occupational First Aid Level I – to be obtained within trial period and is a job requirement.

Qualified individuals are encouraged to view the on the City website and to apply online at https://portcoquitlamca.sharepoint.com/sites/EP_JobPostings to access competition number 26-096i. It is the responsibility of interested employees to ensure that their application is received in the Human Resources Department before the deadline.

Late Applications will not be accepted.

📌 26-096i - Recreation Service Assistant (Part-Time, Time Stated) (Port Coquitlam)
🏢 City of Port Coquitlam
📍 Port Coquitlam