Allied Physiotherapy Health Group is a growing multidisciplinary healthcare company with 11 locations across the Lower Mainland. Our clinics provide a wide range of services including Physiotherapy, Registered Massage Therapy, Kinesiology, Chiropractic Care, Acupuncture, Clinical Counselling, Naturopathic Medicine, and Podiatry.

At Allied, exceptional patient care starts at the front desk. Our administrative team plays a vital role in creating a welcoming experience for every patient while supporting the daily operations of our clinics. We are looking for a dependable, organized, and motivated individual with strong customer service and leadership skills to join our team.

This position is ideal for someone who enjoys working in a healthcare environment, is confident leading a team, and is passionate about creating a positive patient experience.

What You'll Do

Responsibilities include, but are not limited to:

- Greet patients with a warm, friendly, and professional attitude.
- Answer incoming phone calls and respond to patient inquiries.
- Schedule and manage patient appointments through Jane App.
- Process patient payments and submit claims through third-party providers.
- Communicate with ICBC, WCB, and other insurers regarding patient claims.
- Assist with accounts receivable and resolve billing discrepancies.
- Support the day-to-day operations of the clinic and ensure a high standard of organization and cleanliness.




- Assist with staff scheduling, training, and supporting administrative team members.
- Help maintain clinic social media pages and assist with content creation and community engagement.

What We're Looking For
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Leadership or supervisory experience is considered a strong asset.
- Ability to work independently while also collaborating with a team.
- Experience using Jane App is an asset.

What You Need to Know
- Clinic hours are Monday to Friday, 7:30 AM – 8:00 PM, and Saturdays, 8:00 AM – 4:00 PM.
- Availability for weekday evenings and Saturdays is an asset.
- Compensation: Starting wage is based on experience.
- Benefits: Extended health and dental benefits are available after 6 months of full-time employment.

How to Apply

Please submit your

- Resume
- Hourly wage expectations
- Availability (including any restrictions or scheduling limitations)

We thank all applicants for their interest in Allied Physiotherapy Health Group. Only candidates selected for an interview will be contacted. Pay: From $20.00 per hour

Perks

- Casual dress

Application question(s):
- How many hours are you idealing looking to work?
- Do you have any restirction on Availbilty

Experience:
- Jane App: 1 year (preferred)

Work Location: In person

📌 Administrative Assistant/Receptionist (Surrey)
🏢 Surrey Allied Physiotherapy
📍 Surrey