We are seeking a detail-oriented and organized Administrative Assistant to support our office operations. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency in various office software. This role involves managing daily administrative tasks, providing exceptional customer service, and ensuring smooth office functioning.
Experience with physiotherapy offices, QuickBooks, and Google Workspace is highly desirable. The position offers an prospect to work in a professional environment where organizational skills and attention to detail are valued.
Responsibilities
- Manage front desk operations, including greeting visitors and answering multi-line phone systems with professionalism and courtesy
- Perform data entry, filing, and document proofreading to maintain accurate records
- Utilize Microsoft Office and Google Workspace for correspondence, reports, and scheduling
- Handle customer support inquiries via phone or email, providing excellent service and support
- Assist with bookkeeping tasks using QuickBooks and other accounting software as needed
- Support physiotherapy office procedures, including appointment scheduling and patient record management
- Maintain organized files both digitally and physically to ensure quick retrieval of information
- Perform general clerical duties such as copying, scanning, and faxing documents
- Uphold phone etiquette standards when communicating with clients and staff
- Support team members with administrative tasks to enhance overall office efficiency
Qualifications
- Proven clerical or administrative experience in an office setting
- Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry software
- Experience with QuickBooks or bookkeeping is a plus
- Excellent organizational skills with the ability to multitask effectively
- Solid written and verbal communication skills including phone etiquette
- Ability to proofread documents accurately and efficiently
- Previous experience in medical or dental offices is highly desirable
- Knowledge of front desk procedures and multi-line phone systems preferred
- Demonstrated customer service skills with a professional demeanor
- High school diploma or equivalent required; additional administrative training or certification is a plus