ABOUT OUR COMPANY For over 60 years, The ECCO Group™ has experienced consistent expansion, with our manufacturing sector dominating the sheet metal HVAC market in Western Canada. Our ECCO Supply™ division offers comprehensive wholesale distribution services for Heating, Ventilation, and Air Conditioning (HVAC) supplies and equipment. With sales branches situated in manufacturing and distribution hubs across Western and Central Canada, we are now extending our team into the United States.

We are seeking individuals who are enthusiastic about enhancing customer satisfaction and fostering substantial market expansion to join our organization as we continue to grow.

ABOUT THE POSITION The Administrative Associate provides essential administrative and operational support to the ECCO Distribution Center. This role supports the efficient day-to-day operation of the warehouse and office by coordinating documentation, processing M3 transactions, supporting hourly payroll administration, maintaining accurate records, and assisting with general communication and office coordination. The successful candidate will be highly organized, detail-oriented, professional, and able to manage multiple priorities in a fast-paced distribution environment.

RESPONSIBILITIES

- Provide professional administrative support to Distribution Center operations and serve as a courteous point of contact for employees, customers, vendors, and visitors.
- Answer and direct incoming calls, monitor shared email inboxes, and respond to general inquiries in a timely and professional manner.
- Prepare, process, and maintain delivery notes, packing slips, bills of lading, shipping documentation, and related operational records.
- Support daily Distribution Center activities through accurate transaction processing and data maintenance in the M3 ERP system.
- Assist with administrative activities related to orders, inventory, receipts, shipments, and warehouse operations.




- Review operational transactions and documentation for accuracy, completeness, and compliance with company procedures; follow up on discrepancies as required.

Qualifications:

- Minimum of one year of related administrative experience or an equivalent combination of education and experience.
- Post-secondary education is considered an asset.
- Robust computer proficiency and accurate data entry skills.
- Proficiency in Microsoft Office applications.
- High level of accuracy and attention to detail.
- Strong interpersonal, organizational, and communication skills.
- Excellent customer service skills with the ability to prioritize tasks, manage competing priorities, and multitask effectively.

Beware of Recruitment Scams

Fraudulent individuals may attempt to impersonate ECCO or post unauthorized job ads. ECCO does not conduct interviews through unsecured platforms, does not ask for financial information, and does not require any form of payment from applicants. To ensure you are engaging with our legitimate hiring team, apply only through ECCO’s official channels.

Non‑Discrimination Statement

ECCO is committed to building a diverse workforce and an inclusive culture. We welcome applicants from all backgrounds and ensure equal opportunity in all aspects of employment. Discrimination or harassment of any kind is not tolerated, and all employment decisions are made based on merit, qualifications, and organizational needs.

Privacy Disclaimer

Personal information collected during the hiring process is used only for recruitment purposes and is kept confidential. ECCO does not share applicant information with third parties except where required by law.

Pay: $47,000.00-$55,000.00 per year

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match

Application question(s):
- Are you legally authorized to work in Canada? Yes or No

Experience:
- Administrative: 1 year (preferred)

Work Location: In person

📌 Administrative Associate (Surrey)
🏢 ECCO Supply
📍 Surrey