Step into a pivotal role as the Remote Claims Service Manager at Allstate, where your leadership drives claims excellence. Lead a dedicated team while maximizing customer satisfaction across Auto and Property claims.

In this comprehensive management role, you will be entrusted with overseeing a team of Claim Service Representatives. Your key focus will include coaching, performance management, and operational oversight to ensure first-rate customer service. You will also be responsible for resolving conflicts and ensuring team performance aligns with key metrics and objectives.

Key Responsibilities:



• Manage day-to-day operations of claims service • Provide coaching and support for employee development • Review and analyze operational performance metrics • Address escalated customer issues successfully • Contribute to industry committees and improvement initiatives

Requirements: • 5+ years in insurance or claims management experience • Knowledge of claim processes and regulatory standards • Proficient in conflict resolution and negotiation • Experience implementing change management • Robust analytical skills for problem-solving

Shape the future of claims services with Allstate while fostering an exceptional service culture.

📌 Allstate Remote Claims Service Manager (Winnipeg)
🏢 Allstate Northern Ireland
📍 Winnipeg