Lead and motivate the front-of-house team during daily café operations, partnering with the Café Manager on hiring, training, and team development.
Responsibilities:
- Uphold service standards and operating procedures across opening, mid-day, and closing routines
- Lead by example as a working supervisor — performing FOH duties, delegating tasks, troubleshooting issues, and supporting a positive team culture
- Support scheduling, inventory, and admin duties, especially in the Café Manager's absence
- Coach team members and hold them accountable to service and quality standards
- Build genuine customer relationships and handle feedback professionally
- Lead barista shifts confidently as needed and during high-volume periods
- Train and mentor new hires; cover shifts as needed
Qualifications:
- Positive attitude,
reliable attendance, strong organizational skills
- Excellent communication and leadership abilities
- Strong barista skills in a high-volume setting
- Prior leadership experience in hospitality, food service, or retail
- FoodSafe Level 1 and Serving It Right certification (or willingness to obtain)
Perks:
- Competitive wage plus shared tips (~$5–$10/hr, paid each paycheck)
- Canada Life benefits after 3 months
- One free bag of coffee per 40 hours worked
- Free beverages on shift
- Staff discounts on food, drinks, and merchandise (on and off shift)
- Join a values-driven company focused on great coffee, caring, and social impact
📌 Assistant Cafe Manager (Capital Regional District)
🏢 Salt Spring Coffee Cafe Kitchen
📍 Capital Regional District
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