The Opportunity Make the first impression count. As a

Client Implementation Specialist , you are a new client's primary point of contact and strategic partner during their onboarding journey. You will guide them through HRIS setup, run their first payrolls, and ensure long-term satisfaction on our platform.

Compensation

$75,000 – $82,500 CAD / year

Work Arrangement

Hybrid (3 fixed days in office:

Monday, Tuesday, and Thursday )

Location

4269 St Catherine West, Westmount, Canada

What You'll Do (The Core Focus)

Own the Onboarding

Architect and execute implementation project plans for multiple concurrent client accounts.

Build the Infrastructure

Complete client shell configurations and create custom dashboards within our Prism HRIS.

Consult & Problem-Solve:

Analyze a client's payroll, HR, and benefit needs to recommend and implement tailored software solutions.





Bridge the Gap

Run initial client payrolls, provide software training, and act as the core liaison between sales, internal stakeholders, and the client.

Track Milestones

Maintain real-time accurate data within our CRM (Client Space) to guarantee a seamless transition to the regular service model.

What You Bring

Industry Knowledge

3+ years of related experience specifically within the HR/Payroll Outsourcing or PEO industry.

Systems Expertise

Hands-on proficiency with HRIS platforms, CRMs, and core payroll/tax subject matter.

Project Management

Robust analytical and time-management skills to lead clients through complex technical timelines.

📌 Client Implementation Specialist (Winnipeg)
🏢 Roman Health Pharmacy
📍 Winnipeg