Elevate client experiences as a Client Service Representative at CIBC's Ottawa branch. Engage with clients, resolve issues, and assist them in managing financial services for their goals.

In this on-site role, part of the Personal and Business Banking Team, you’ll be instrumental in helping clients navigate their banking needs. This involves a keen understanding of financial products and a dedication to exceptional customer service. Flexibility in working hours is essential, including evenings and weekends across multiple banking centers.

Key Responsibilities:



• Assist clients in managing their banking accounts and services • Enhance client interactions by connecting them with relevant team members • Approach problem-solving with empathy and accountability • Leverage technology to facilitate digital banking solutions • Foster strong client relationships through meaningful engagement

Requirements: • Proven experience in client service roles • Strong interpersonal and communication skills • Knowledge of financial service products • Ability to manage time and work under pressure • Commitment to continuous personal and qualified growth

Deliver outstanding client service and help CIBC build lasting relationships in Ottawa.

📌 Client Service Representative at CIBC Ottawa (Montreal)
🏢 CIBC
📍 Montreal