Enhance your customer service skills with Energy Safety Canada as a Customer Service Representative. Deliver exceptional service to clients and stakeholders in a supportive team environment.

This role reports to the Manager, Training Services, and focuses on providing outstanding support to students, instructors, and clients. As a key communicator, you will answer inquiries through various channels, utilizing your problem-solving skills. Maintaining customer data and adhering to service objectives will ensure a smooth workflow.

Key Responsibilities: • Answer customer inquiries via phone, email, and in-person • Process requests following established procedures • Maintain accurate customer data and course certifications • Adhere to quality metrics and service level objectives • Perform additional duties as needed

Requirements: • High school diploma or equivalent • 6+ months in a Contact Center or similar role • Proficient in MS Office and basic computer skills • Solid communication and interpersonal abilities • Experience with data entry focusing on accuracy

Leverage your customer service expertise to help Energy Safety Canada support a safer workforce.

📌 Customer Service Representative Energy Safety Canada (Winnipeg)
🏢 Energy Safety Canada
📍 Winnipeg