Our Customer Service Representatives are the warm, knowledgeable voice partners rely on every day. You'll help salons and barbershops with orders, product questions, and any issues that come up — always with care and professionalism. If you love helping people, solving problems, and building relationships, you'll thrive on our Customer Care team.
What you'll do
- Process orders and respond to partner enquiries
- Resolve issues quickly with care and professionalism
- Advise partners on products and promotions
- Collaborate with sales and warehouse teams
What we're looking for
- 1+ years of customer service or call-centre experience
- Excellent verbal and written communication skills
- Comfortable with order systems and multitasking
- Patient, empathetic, and solution-oriented
- Beauty industry knowledge is a plus
📌 Customer Service Representative (Ottawa)
🏢 Metro Beauty Supply
📍 Ottawa
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