Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget. Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.

Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business. Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly. Proactively review schedules and avoid conflicts when possible.

Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions. Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met. Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.

In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness,



and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.

High School

Diploma or equivalent AND demonstrated industry experience OR proven industry experience and college course work. Holds a valid driving license that enables travel to and from the worksite, where required for the role. Ability to reliably reach the worksite within 60 minutes to meet operational and on-call requirements.

Significant to Note: This role is located in Amsterdam area and requires onsite presence at that location These requirements include, but are not limited to the following specialized security screenings: Proven experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).

Technical

College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.

📌 Data Center Project Manager (Amsterdam)
🏢 Microsoft
📍 Amsterdam