We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations at our office. The ideal candidate will have strong communication skills, proficiency with office software- AbelDent, and experience in clerical or Dental/Medical office environments.
This position offers an opportunity to work in a energetic setting where organizational skills and attention to detail are highly valued.
Duties
- Greet visitors and clients in a friendly and professional manner
- Answer multi-line phone systems promptly and courteously, directing calls as needed
- Manage appointment scheduling and coordinate calendars using Microsoft Office and Google Workspace tools
- Perform data entry with accuracy, maintaining up-to-date records and filing systems
- Handle incoming and outgoing correspondence, including emails and mail distribution
- Assist with billing, invoicing, and bookkeeping tasks using Abledent or similar software
- Support administrative functions such as proofreading documents, managing supplies, and maintaining office cleanliness
- Provide excellent customer support by addressing inquiries and resolving issues efficiently
- Maintain a professional front desk environment that reflects the organization’s standards
Qualifications
- Proven clerical or administrative experience, preferably in a dental office setting
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools
- Experience with QuickBooks and basic bookkeeping is a plus
- Excellent phone etiquette with the ability to manage multi-line phone systems effectively
- Exceptional organizational skills with keen attention to detail and accuracy in typing and proofreading
- Ability to handle multiple tasks simultaneously while maintaining professionalism under pressure
- Strong customer service skills with a friendly demeanor
- Prior experience in front desk or receptionist roles preferred but not required
- High school diploma or equivalent required; additional certification in office administration is advantageous
This position is integral to the smooth operation of our office environment. We value dedicated individuals who are proactive, detail-oriented, and committed to providing outstanding support to our team and clients.