Who you are

- 10+ years of product management experience, including 4+ years leading product teams or senior PMs

- Depth in data-heavy product domains: ML/AI-powered products, search, recommendations, content platforms, or marketplaces

- Genuine data fluency—you can credibly direct classification and corpus-analysis work and partner with applied ML and data science teams as an equal, even if you don't build the models yourself

- Familiarity with common data structures around the use of content for AI training

- Experience with supply-side or two-sided product dynamics: creators, contributors, sellers, or content acquisition
- A strategic operator who connects content decisions to business outcomes—licensing revenue, product quality, growth—and can hold a portfolio-level roadmap

- Strong communication and cross-functional leadership: comfortable operating with executives and setting priorities across teams you don't manage

- Experience with content licensing or B2B data products is a plus

What the job involves

- We're hiring a Director of Content Intelligence &
- Supply to own knowing our UGC corpus and growing it as an asset

- This is a new role, and it comes at a moment when content has become central to our strategy: the UGC corpus powers our consumer products and feeds search and discovery

- You'll bring content intelligence and content supply under one point of leadership—connecting what we know about the corpus (classification, metadata, quality, gaps) with the decisions about how we grow it

- Today those efforts run in different parts of the org; your job is to run them as one portfolio with one roadmap

- We build products that turn information into understanding, grounded in trusted human-created sources—and we own the data structure and intelligence that make a corpus this large useful

- This role reports to the Chief Product Officer





- You'll inherit an established team—a content understanding program with its own charter and dedicated engineering squad, and a UGC supply squad that owns the end-to-end contributor experience—with room to shape the org's direction, structure, and future growth

- We're looking for a product leader with real data fluency: probably not a traditional consumer product manager, but someone with a foot in the data science world—as comfortable interrogating a classification model as running a product review—who gets excited about turning a 400-million-document UGC corpus into a strategic asset

- Own the content understanding roadmap: classification, enrichment, metadata, and quality across the UGC corpus

- Drive corpus gap analysis: where the corpus is deep, where it's thin, and how user-generated and partner content behave differently

- Make the corpus legible—to our own products (search, discovery, recommendations) and to the teams and systems that build on it

- Set direction for classification and corpus-analysis work with credibility, in close partnership with applied ML, engineering, and data science teams

- Own UGC supply end to end: uploads, conversions, and the supply-side user experience. The people who add content to our platforms are your customer

- Unify content acquisition strategy: set priorities across user-generated supply, partnerships,



and other related programs that today run independently—coordinating the strategy while execution stays with the teams closest to it

- Connect supply to demand: partner with the consumer product orgs so the corpus grows where it creates the most value for readers, learners, and subscribers

- Own the AI product foundation of our UGC corpus: segmentation, sampling, corpus description, and the metadata and retrieval capabilities.

The scope is the UGC corpus only: content in our premium catalogs is not part of it

- Partner with business development on evolving corpus intelligence needs

- Lead senior product leaders and an established program with its own charter, engineering squads, and embedded analysts

- Step into a team with strong people already in seat: earn trust quickly, raise the bar, and multiply the leaders around you

- Operate as a peer among directors and VPs: represent content strategy in executive conversations with clarity and confidence, and connect corpus decisions to business outcomes

The application process

- Resume
- Optional: anything that shows how you think about content, data, or supply—writing, a talk, or a product/strategy artifact you're proud of

Benefits

- Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

- 12 weeks paid parental leave

- Short-term/long-term disability plans

- 401k/RSP matching

- Tuition Reimbursement
- Learning &
- Development programs

- Quarterly stipend for Wellness, Connectivity &

- Comfort

- Mental Health support & resources

- Free subscription to Scribd + gift memberships for friends & family

- Referral Bonuses

- Book Benefit

- Sabbaticals

- Company wide events

- Team engagement budgets
- Vacation &

- Personal Days

- Paid Holidays (+ winter break)

- Versatile Sick Time

- Volunteer Day
- Company-wide Diversity, Equity, &

- Inclusion programs

📌 Director of Product (Toronto)
🏢 Scribd
📍 Toronto