Join our team as the onshore Storage Patching Tower Lead, your role will focus on coordinating patch lifecycles across major storage platforms during Canada hours. Be a key player in managing firmware upgrades and ensuring compliance.
As the lead in this critical role, you will facilitate communication between client L2/L3 and vendor liaisons while overseeing the integrity of patch deployment across 811 PB environments. Responsibilities include planning non-disruptive upgrades and validating system health. You'll direct offshore SMEs and maintain compliance reporting critical to storage operations.
Key Responsibilities:
• Lead firmware and microcode patch execution across diverse storage systems • Validate health checks and multipathing setups pre-upgrade • Collaborate on SAN/NAS and switching firmware cycles • Oversee lifecycle tracking and compliance of storage assets • Conduct RCA and implement rollback if necessary
Requirements: • Proficiency with IBM, HPE, Dell EMC, and NetApp systems • Experience working with L2/L3 and vendor communications • Strong knowledge of NDU practices and reporting • Familiarity with SAN/NAS environments and compliance protocols • Ability to navigate escalations effectively
Take charge of cutting-edge storage solutions as a lead in our patching operations while contributing to successful client engagements.