Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

The Food & Beverage Coordinator provides administrative support to the Food & Beverage leadership team and contributes to the smooth operation and efficient management of multiple outlets.

RESPONSIBILITIES

- Respond to all guest reviews and comments posted on online platforms such as TripAdvisor, OpenTable, Facebook, and others;
- Respond to all inquiries received through the "info@" email accounts of each outlet;
- Create and update menus using iMenuPro;
- Prepare weekly Revinate reports for the three outlets;
- Update and maintain sales tracking reports for each outlet;
- Draft communications for Food & Beverage employees and ensure bulletin boards and communication channels remain up to date;
- Respond to inquiries regarding group reservations and manage the booking process for these events;
- Perform any other duties required to support the managers of the three outlets and the Director of Food & Beverage.

QUALIFICATIONS
- 1 to 2 years of experience in a similar role;
- Training in restaurant or hospitality management is considered an asset;
- Strong customer service orientation;
- Meticulous attention to detail and commitment to quality work;
- Self-motivated with a robust sense of initiative;




- Availability to work daytime shifts and weekends;
- Good knowledge of Microsoft Office Suite applications;
- Excellent communication skills in both French and English, spoken and written.

BENEFITS:

- Group insurance plan with telemedecine
- Group RRSP and DPSP (Deferred Profit Sharing Plan)
- 50% employee discount at all of our establishments for the employee and up to 3 guests
- Discounts with our business partners (transportation, wellness, leisure)
- Company culture that values employees
- Employee recognition events
- Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.
- In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.
- Knowledge of English (spoken) is required for this position due to the frequent and necessary interactions with an English-speaking and international clientele in a tourism environment and in close collaboration with several partner hotels. The incumbent must independently welcome, inform, and assist guests. Communication in English is essential to the performance of the duties, the quality of service provided, and, where applicable, safety requirements, and cannot reasonably be delegated to another employee.

📌 Food and Beverage Coordinator - Metcalfe Hotel (Montreal)
🏢 Gray Collection
📍 Montreal